Organizations

Multi-tenant organizations are already built and working. Just create your first organization and start using it in your product.

How It Works

Organizations let you group users for collaboration. Everything is pre-configured:

• Has its own members with different roles
• Can be divided into teams
• Has organization-scoped billing through Autumn (per-seat pricing)
• Maintains its own settings and data

Creating an Organization

1. Click your profile dropdown
2. Select "Create Organization"
3. Enter organization name
4. Upload logo (optional)
5. Click create

You'll be automatically added as the owner.

Organization Roles

Default Roles

Owner

• Full control over organization
• Manage all settings
• Delete organization
• Cannot be removed

Admin

• Manage members and roles
• Edit organization settings
• Cannot delete organization

Member

• Basic access to organization
• View content and collaborate
• Cannot manage settings

Custom Roles

Create custom roles at /organizations/[slug]/roles:

1. Click "Create Role"
2. Enter role name and description
3. Select permissions
4. Assign to members

Managing Members

Invite Members

At /organizations/[slug]/members:

1. Click "Invite Member"
2. Enter email address
3. Select role(s)
4. Send invitation

Invitation Process:

• User receives email invitation
• Clicks link to accept
• Added to organization with assigned roles
• Can decline invitation

View Members

See all members at /organizations/[slug]/members:

• Member name and email
• Assigned roles
• Join date
• Actions (edit role, remove)

Edit Member Roles

1. Find member in list
2. Click edit icon
3. Select/deselect roles
4. Save changes

Remove Members

1. Find member in list
2. Click remove button
3. Confirm removal
4. Member loses access immediately

Teams

Organize members into teams for better collaboration.

Create a Team

At /organizations/[slug]/teams:

1. Click "Create Team"
2. Enter team name
3. Add description (optional)
4. Click create

Add Team Members

1. Go to team page
2. Click "Add Member"
3. Select from organization members
4. Assign team role
5. Add to team

Team Management

Each team has its own:

• Member list
• Settings
• Access control
• Collaboration space

Organization Settings

Manage settings at /organizations/[slug]/settings:

General Settings

Organization Name

• Change organization display name
• Must be unique across your instance

Organization Logo

• Upload custom logo
• Shown in navigation and profiles
• Automatic resizing

Organization Slug

• URL-friendly identifier
• Used in routes
• Cannot be changed after creation

Danger Zone

Delete Organization

1. Scroll to danger zone
2. Click "Delete Organization"
3. Enter organization name to confirm
4. Confirm deletion

Member Invitations

Pending Invitations

View at /organizations/[slug]/invitations:

• See all pending invites
• Resend invitations
• Cancel invitations
• View invitation status

Accepting Invitations

As a user, view your invitations at /account/invitations:

1. See all pending invites
2. Click "Accept" to join
3. Click "Decline" to reject
4. Invitations highlighted when viewing

Billing

Organizations use per-seat pricing through Autumn. Each organization gets on a Pro plan and is automatically charged per user in the org.

Current Plan

• View active Pro subscription
• See current member count
• Check per-user pricing
• View billing cycle and renewal

Member Management & Billing

When you add members to an organization:

• Billing automatically adjusts
• Per-user charges apply immediately
• No manual plan changes needed
• Transparent pricing per member

Order History

• View past invoices
• Download receipts
• See payment history
• Track per-user charges

Organization Switcher

Switch between organizations quickly:

1. Click organization name in sidebar
2. View list of all your organizations
3. Click to switch
4. Or create new organization

Routes

Permissions System

The RBAC (Role-Based Access Control) system controls what members can do:

Organization-Level Permissions

• View organization
• Edit organization settings
• Manage members
• Manage teams
• Manage roles
• View billing
• Manage billing
• Delete organization

Team-Level Permissions

• View team
• Edit team
• Add members
• Remove members
• Manage team settings

Best Practices

For Organization Owners

1. Set Clear Roles: Define what each role can do
2. Use Teams: Organize members logically
3. Regular Audits: Review members and permissions
4. Secure Invitations: Only invite known email addresses
5. Custom Roles: Create specific roles as needed

For Members

1. Accept Invites Promptly: Check your email regularly
2. Report Issues: Contact admins if access problems occur
3. Use Teams: Collaborate within your team
4. Respect Permissions: Don't attempt unauthorized actions

Troubleshooting

Can't Create Organization?

• Check you're signed in
• Verify email is confirmed
• Contact admin if restricted

Invitation Not Received?

• Check spam folder
• Verify correct email was entered
• Request resend from organization admin

Missing Permissions?

• Check your assigned roles
• Contact organization admin
• Review organization settings

Can't Switch Organizations?

• Verify you're a member
• Try refreshing the page
• Check organization still exists